Coronavirus Issues and Updates

More Scams Reported

Unfortunately more scams are being reported as criminals try to take advantage of the Coronavirus emergency and current lockdown.


People are receiving texts purporting to be from the NHS saying that they are eligible for a Coronavirus vaccination, and asking for personal details including credit cards. As we all know, the vaccine is free and the NHS would never ask for payment details to arrange an appointment. 


A similar scam is also being operated via telephone calls.


Please be on your guard at all times and don't let the scammers win.

Message from Dr Kathryn Cobain, Director of Public Health for Worcestershire

Please download the following file for the complete message including advice on shielding for vulnerable residents and also the roll-out of the vaccination programme:

Message from Dr. Kathryn Cobain.pdf
Adobe Acrobat document [120.3 KB]

 The UK Government announces that the whole of England moves into new lockdown as from 5th January 2020

The Government has issued the following information for the new national lockdown:

Summary: what you can and cannot do during the national lockdown

You must stay at home. The single most important action we can all take is to stay at home to protect the NHS and save lives.

You should follow this guidance immediately. The law will be updated to reflect these new rules.

Leaving home:

You must not leave, or be outside of your home except where necessary. You may leave the home to

 -  shop for basic necessities, for you or a vulnerable person

 - go to work, or provide voluntary or charitable services, if you cannot reasonably do             so from home

 -  exercise with your household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area.

 - meet your support bubble or childcare bubble where necessary, but only if you are             legally permitted to form one


 - seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse


 - attend education or childcare:


 - for those eligible, colleges, primary and secondary schools will remain open only for vulnerable children and the children of critical workers. All other children will learn remotely until February half term. Early Years settings remain open.

Higher Education provision will remain online until mid February for all except future critical worker courses.

If you do leave home for a permitted reason, you should always stay local in the village, town, or part of the city where you live. You may leave your local area for a legally permitted reason, such as for work.

If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You should not attend work

Meeting others

You cannot leave your home to meet socially with anyone you do not live with or are not in a support bubble with (if you are legally permitted to form one).

You may exercise on your own, with one other person, or with your household or support bubble.

You should not meet other people you do not live with, or have formed a support bubble with, unless for a permitted reason.

Stay 2 metres apart from anyone not in your household.

Detailed guidance on the national lockdown

Who this guidance is for:


This guidance is for people who are fit and well. There is additional advice for people who are clinically extremely vulnerable to coronavirus and households with a possible or confirmed coronavirus infection. If you are clinically extremely vulnerable you should not attend work, school, college or university, and limit the time you spend outside the home. You should only go out for medical appointments, exercise or if it is essential.

Hands. Face. Space.

Approximately 1 in 3 people who have coronavirus have no symptoms and could be spreading it without realising it.

Remember - ‘Hands. Face. Space.’

·       hands – wash your hands regularly and for at least 20 seconds

·       face – wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet

·       space – stay 2 metres apart from people you do not live with where possible, or 1 metre with extra precautions in place (such as wearing face coverings)

In all circumstances, you should follow the guidance on meeting others safely.

When you can leave home:

You must not leave or be outside of your home except where you have a ‘reasonable excuse’. This will be put in law. The police can take action against you if you leave home without a ‘reasonable excuse’, and issue you with a fine (Fixed Penalty Notice).

You can be given a Fixed Penalty Notice of £200 for the first offence, doubling for further offences up to a maximum of £6,400.

A ‘reasonable excuse’ includes:

 - Work - you can only leave home for work purposes where it is unreasonable for you to do your job from home, including but not limited to people who work within critical national infrastructure, construction or manufacturing that require in-person attendance

 - Volunteering - you can also leave home to provide voluntary or charitable services.

 - Essential activities - you can leave home to buy things at shops or obtain services. You may also leave your home to do these things on behalf of a disabled or vulnerable person or someone self-isolating.

 - Education and childcare - You can only leave home for education, registered childcare, and supervised activities for children where they are eligible to attend. Access to education and children’s activities for school-aged pupils is restricted. See further information on education and childcare. People can continue existing arrangements for contact between parents and children where they live apart. This includes childcare bubbles.

 - Meeting others and care - You can leave home to visit people in your support bubble ( if you are legally permitted to form one), to provide informal childcare for children under 14 as part of a childcare bubble (for example, to enable parents to work, and not to enable social contact between adults), to provide care for disabled or vulnerable people, to provide emergency assistance, to attend a support group (of up to 15 people), or for respite care where that care is being provided to a vulnerable person or a person with a disability, or is a short break in respect of a looked-after child.


 - Exercise - You can continue to exercise alone, with one other person or with your household or support bubble. This should be limited to once per day, and you should not travel outside your local area.You should maintain social distancing. See exercising and meeting other people.


 - Medical reasons - You can leave home for a medical reason, including to get a COVID-19 test, for medical appointments and emergencies.


 - Harm and compassionate visits - you can leave home to be with someone who is giving birth, to avoid injury or illness or to escape risk of harm (such as domestic abuse). You can also leave home to visit someone who is dying or someone in a care home (if permitted under care home guidance), hospice, or hospital, or to accompany them to a medical appointment.


 - Animal welfare reasons – you can leave home for animal welfare reasons, such as to attend veterinary services for advice or treatment.


 - Communal worship and life events - You can leave home to attend or visit a place of worship for communal worship, a funeral or event related to a death, a burial ground or a remembrance garden, or to attend a wedding ceremony. You should follow the guidance on the safe use of places of worship and must not mingle with anyone outside of your household or support bubble when attending a place of worship.Weddings, funerals and religious, belief-based or commemorative events linked to someone’s death are all subject to limits on the numbers that can attend, and weddings and civil ceremonies may only take place in exceptional circumstances.

There are further reasonable excuses. For example, you may leave home to fulfil legal obligations or to carry out activities related to buying, selling, letting or renting a residential property, or where it is reasonably necessary for voting in an election or referendum.

 For more detailed information on the latest regulations click here:

Message from County Councillor Liz Eyre regarding Coronavirus Vaccinations

Councillor Liz Eyre has asked that this message is relayed to all villages in her ward

Message from County Councillor Liz Eyre [...]
Adobe Acrobat document [93.5 KB]

Takeaways from Local Pubs

  • Gardener’s Arms, Charlton  - 861146 – open for collection 4.30pm-7.30pm on Fridays and Saturdays, telephone from 2pm to order
  • The Bell at Cropthorne – 861860 or Order by 2pm for collection between 6pm and 8pm on Friday and Saturday nights. Also, weekend specials and Sunday roasts

Help from Local Shops

For anyone unable to get to the shops during the latest Coronavirus emergency, Chadbury Farm Shop, Hampton Farm Shop and Clives of Cropthorne will again deliver customers' orders.


You can contact Chadbury Farm Shop on 01386 446705 or email:


Hampton Farm Shop on 01386 41540 or email:


and Clives on 01386 860439 or email: for more information


Chadbury Farm Shop also offers a "click and collect" service. Just enter your order online at:

Coronavirus Infection Rates Vary Across the County - Recent Falls in Bromsgrove, Worcester City & Wyre Forest, but Rises in Malvern Hills, Redditch & Wychavon

Infection rates are varying across the County.  


Latest Infection Rates as of 18th January are confirmed by Public Health England:


Worcestershire overall - 538.8 per 100,000 people (down from 543.5 previously)


Bromsgrove - 561.7 per 100,000 people (down from 673.8 previously)

Malvern Hills - 346.9 per 100,000 people (up from 292.3 previously)

Redditch - 652.1 per 100,000 people (up from 590 previously)

Worcester - 693.5 per 100,000 people (down from 697.5 previously)

Wychavon - 532.3 per 100,000 people (up from 479.8 previously)

Wyre Forest - 423.5 per 100,000 people (down from 498.6 previously)

Latest data for numbers of cases and deaths in our region

As of January 18th, a total of 23,710 confirmed cases have been recorded in Worcestershire according to Public Health England figures. Of those cases, 4,351 have been recorded in Worcester, 1,918 in Malvern Hills, 4,425 in Wychavon, 4,913 in Bromsgrove, 3,984 in Wyre Forest and 4,419 in Redditch.


Office for National Statistics published updated information regarding deaths from Covid-19 in Worcestershire as of 8th January 2021. The data shows a total of 811 deaths in the county from Coronavirus across all settings. 

Latest Priority Shopping Arrangements for Key Workers and Elderly and Vulnerable Shoppers

Latest arrangements as of 21st September 2020 from major supermarket chains courtesy of Which? magazine:


Aldi: NHS and emergency workers get priority in queues and also 30 minutes’ early access before tills open on Sundays. Elderly and vulnerable shoppers get priority access 30 minutes before store opens Monday – Saturday.


Asda: NHS workers get priority queuing on Monday, Wednesday & Friday from 8:00am – 9:00am and priority entry for browsing from 9:00am – 10:00am on Sundays. No information on arrangements for Elderly and vulnerable shoppers.


Co-op: NHS workers ‘Prioritised’ Monday - Saturday 8:00am – 9:00am; Sundays 10:00am – 11:00am. Elderly and vulnerable shoppers ‘Prioritised’ Monday - Saturday 8:00am – 9:00am; Sundays 10:00am – 11:00am.


Iceland: No longer offering priority hours.


Lidl: No priority hours.


Marks and Spencer: Key workers and elderly and vulnerable shoppers get priority during first hour of trading on Tuesdays and Fridays – but only if there’s a queue.


Morrisons: Key workers get priority Monday - Saturday 6:00am – 7:00am; Sundays 9:00am – 9:30am.


Sainsburys: Key workers get priority entry Monday - Saturday 7:30am – 8:am. Elderly and vulnerable shoppers get priority entry Mondays, Wednesdays & Fridays 8:00am – 9:00am.


Tesco: NHS and emergency services staff allowed to go to front of queue at all times. Elderly and vulnerable shoppers get priority on Wednesdays and Sundays (browsing only) 9:00am – 10:00am.


Waitrose: NHS and social care workers have priority access at all times other than the first hour of opening on Mondays, Wednesdays & Fridays (as this is reserved for elderly and vulnerable shoppers).

You can read more at: - Which?

Latest Scam Warnings

There have been cases reported recently of people receiving telephone calls, allegedly from Council employees advising that they are due a refund on their Council tax, and asking for personal information including bank account details to enable payment. This is another SCAM!! Please be on your guard and don't be taken in by these criminals.


People are being warned to be wary of scammers pretending to be from the NHS as coronavirus contact tracing launches in the UK.  It’s feared fraudsters will pretend to be from NHS contact tracing services to con people into handing over personal details. Contact tracing works by asking people who have tested positive for the virus to share the details of others who they have been in contact with who could have caught it from them. This is exactly the kind of information fraudsters want and need in order to trick people out of their money, making the service an ideal target. The National Cyber Security Centre (NCSC) said the public has sent it 600,000 scam emails since the start of the pandemic, all trying to use confusion and worry around the outbreak to their advantage.


The following file, courtesy of Which? Magazine, contains useful information explaining how the NHS Track and Trace works and gives advice on how to spot a scam call:

Coronavirus contact tracing scam.pdf
Adobe Acrobat document [41.4 KB]

Wychavon e-News Bulletins

The latest Wychavon e-News bulletins, available to download from the dedicated page in the "News" section of the website, contain advice for businesses suffering during the Coronavirus crisis

Message from Liz Eyre with advice on topping up pre-payment meters during self-isolation

County Councillor Liz Eyre has issued a notice advising customers with pre-payment meters what action to take in the event that they are unable to top up due to self-isolating. It also contains important information regarding customers with credit meters. You can download it here:

Message frpm Liz Eyre.pdf
Adobe Acrobat document [43.7 KB]

Further Updates from County Councillor Liz Eyre

You can download County Councillor Liz Eyre's updates here:

24th July 2020 - Information on Library Opening

Liz Eyre 24th July 2020.pdf
Adobe Acrobat document [67.8 KB]

18th July 2020 - Thinking about people struggling as a result of Covid-19 and what help is available

Liz Eyre Report 18th July 2020.pdf
Adobe Acrobat document [96.5 KB]

4th May 2020 - Update on funding, services etc.

Liz Eyre Report 4th May 2020.pdf
Adobe Acrobat document [75.1 KB]

21st April 2020 - Update on support for businesses and also community groups and charities

Liz Eyre Email 21st April 2020.pdf
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9th April 2020 - Advice to keep children safe online

Liz Eyre 9 April 2020.pdf
Adobe Acrobat document [28.2 KB]

8th April 2020 - Here 2 Help volunteers now exceed 1000 people in the County:

Liz Eyre 8 April 2020 - 2.pdf
Adobe Acrobat document [33.3 KB]

8th April 2020 - Further support for business and the self employed:

Liz Eyre 8 April 2020.pdf
Adobe Acrobat document [59.4 KB]

4th April 2020 - Job opportunities: 

Liz Eyre email 4th April 2020.pdf
Adobe Acrobat document [75.2 KB]

29th March 2020 - Worcestershire County Council, Here 2 Help:

29th March 2020 Coronavirus Update.pdf
Adobe Acrobat document [82.2 KB]

25th March 2020 - Advice for residents during the Coronavirus emergency:

25th March 2020 Coronavirus Update.pdf
Adobe Acrobat document [114.3 KB]

Important Information from Pershore Medical Practice

Pershore Medical Practice has published important information regarding the ordering and delivery of prescriptions. You can download the notice in full here:

Pershore Medical Practice updated news 3[...]
Adobe Acrobat document [121.7 KB]

Currently Abbey Medical Practice in Evesham is processing prescriptions as usual, but asking for 72 hours notice of your needs. Once processed, prescription medication can be collected from the dispensary as normal.


Merstow Green Medical Practice are now offering home delivery to vulnerable patients for repeat prescriptions ordered 72 hours in advance of requirements. Prescriptions can also be collected from the surgery between 8:00am and 6:00pm Monday to Friday.


Riverside Surgery are asking for 5 clear working days to process new prescriptions, and offer a home delivery service. You will need to complete and return the "Delivery Consent" form if you want to take advantage of this service.


Following advice from the General Medical Council (GMC), the British Medical Association (BMA) and local pharmacists a maximum of 28 days supply of drugs will be prescribed at any one time.

Advice from Worcestershire County Council and Wychavon District Council on Coping During the Coronavirus Pandemic

Worcestershire County Council and Wychavon District Council have produced a leaflet which includes advice on a variety of issues including help for vulnerable people during these difficult times, plus also some suggestions as to how to stay sane during the extended lockdown period including a list of useful websites. You can download the complete document here:

social prescribing for wychavon (3).pdf
Adobe Acrobat document [444.6 KB]

There is also a guide to working from home during the lockdown period which you can also download:

Adobe Acrobat document [133.3 KB]

Coronavirus Scams Alert

We are very fortunate in Charlton by having a genuine support group helping elderly and vulnerable people during these very taxing times. Details of how to contact the Charlton Covid-19 Support Group are shown in the article below.


However, a number of scams are currently doing the rounds, aimed at preying on people who are vulnerable at this time. Details of some that we have seen are shown below. Unfortunately I can't show you pictures of the actual messages as the links still work, even when photographed!!

Penalty Payments: Some people are receiving very authentic looking texts purporting to come from the Government demanding payment of a fine for leaving home too many times. The actual text reads:


"We would like to inform you that you have been recorded as leaving your home on 3 occasions yesterday. A fine of £35 has been added to your account. For further information please visit Protect the NHS. Save lives"

This is a SCAM! Despite the "" heading. If you receive a text like this, you should ignore the demand for payment and delete it from your phone

Government Payment: This message states:


"URGENT: UK GOV has issued a payment of 458GBP to all residents as part of its promise to battle COVID 19. Tap to apply"


This also a SCAM! despite the authentic looking GOV.UK heading. You will not receive any money by clicking on the link - you are more likely to lose money or download malware to your computer. You should delete this from your computer or phone

Tax Rebates: This message carries an authentic looking "GOV.UK" logo complete with a crown symbol and reads:


"Enter Your Postcode To Apply for COVID-19 Relieve"


and has a box to enter your postcode and click a green button named "Find"


Again a SCAM! Delete from your computer or phone

Council Tax Refund: This text reads as follows:


"Claim your council tax refund today due to the corona virus pandemic.Amount calculated to you 364.41 GBP visit"


Also a SCAM! Again you are likely to lose money or download malware to your phone if you click on the link

Asda Shopping Voucher:  Message offers a £500 shopping voucher in return for providing your bank details.


This is a SCAM! Never divulge your bank details to anyone you don't know.

Unfortunately the list goes on and on. If you receive any suspicious texts or emails, or if anyone that you don't know offers to buy your shopping for you, change "contaminated" money for you, do odd jobs etc. please seek urgent advice from a family member, friend or neighbour, or any member of Charlton Parish Council before taking any action that you might later regret. Never hand over your credit card or bank details to anyone that you don't know.

Microsgade VSM, a supplier of software services to a number of local councils, has published a short paper giving advice as to how to avoid being scammed. You can download it here:

Cybercriminals exploit the spread of cor[...]
Adobe Acrobat document [49.8 KB]

M&S Bank have also published advice as to how to avoid being scammed during the Coronavirus emergency. You can download it here:

Advice from MS Bank.pdf
Adobe Acrobat document [59.5 KB]

Charlton Covid-19 Support Group

How to Avoid Catching or Spreading the Virus

The best advice on how to avoid catching or spreading the virus can be found on the NHS website at:


This gives good advice on the subject and also provides some further useful links at the bottom of the web page.


Some brief guidance notes:



  • wash your hands with soap and water often – do this for at least 20 seconds
  • always wash your hands when you get home or into work
  • use hand sanitiser gel if soap and water are not available
  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • put used tissues in the bin straight away and wash your hands afterwards
  • try to avoid close contact with people who are unwell



  • do not touch your eyes, nose or mouth if your hands are not clean


The NHS has also issued guidance on hand washing:

Worcestershire County County Council have also issued advice on their website at:

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